I prefer to start with a quick 30 minutes live interview with all my new clients. Of course, we can do it for less than 30 minutes. I get to know you, your business, and how you would like us to work together. I listen to what you have in mind, and consult with you on what you should expect from me as a content writing service provider. We also discuss important details that involve our collaboration agreement, and the terms and conditions of our partnership.

Upon successfully agreeing to work together on your project, the contract signed will elaborate- in simple and clear terms- what you should expect from me. 

In addition, you should expect frequent and clear comunication of delivery times and request for resources (if any.) I wll need to get to you regularly just so you can receive updates on the progress of your project.

If and when there are foreseen delays, I will communicate to you in not less than 48 hours prior.

In case of emergencies such as sickness, power interruptions, or any other technical difficulties, I will notify you through an official “Sincere Apology:  Workflow Interruption” email. The email will cite the exact cause of delays and an estimate of when to expect the next project delivery.

Unless such inconveniences crop prior to a weekend, or I get a severe health compromise, any pending work shall be delivered in no more than 48 hours, failure to which I will terminate the contract and make a refund for all works that are yet to be delivered at the point of contract termination.

It is a client’s responsibility to ensure that I receive all the necessary information required for a successful commencement, progress, and fulfilment of a project.

I (as the content writer on contract) will not be liable for any damage or compromise on quality and expectations. If a project is successfully completed and the client disputes the quality of the submitted project/ blog post/ article based on a piece of information that was not presented at the start of content development, the client will be responsible for any extra expenses required to make the needed changes.

I have the right to terminate a contract on the basis of late communication, or absolute lack of communication. However, for a project to be terminated on the basis of late communication or lack of communication, you will have received official notification titled “Critical Communication Expected: Please Respond.” Failure to respond to this email will result to the termination of a project, and you will be liable for any expenses incurred.

Otherwise, please let me know of your availability or unavailability to make sure that your project runs smoothly.

All payments must be made before any project commences.

We value your work too much and we would hate to have any interruptions on our delivery schedules due to unsettled claims.

It is therefore paramount that we receive all the project moneys in full before a project starts.

For projects above $2500, we shall expect 50% upfront down payment before the commencement of a project.

We prefer to receive our payments through Transferwise, Payoneer, or PayPal.

Bank Transfers are also welcome for transfers exceeding $1500.

All the payment details will be provided upon signing a contract.

Yes!

You can cancel a contract midway.

However, if there is any task of the project under progress during the time of cancellation, the client will be charged for the task, after which the contract shall be terminated.

Yes!

However, refunds can only be made on specific terms.

1. A client will receive full refund if a contract is terminated before any work on tasks has begun.
2. Upon beginning the work on tasks of the project, a client will be charged for the tasks under progress and there will be the rest will be refunded.
3. We cannot refund any payments for projects that have already been delivered and approved by the client as high quality.
4. If a task is completed and the client is not satisfied about the quality, the client has the right to claim two revisions.